Refunds and Returns Policy

Refunds & Returns Policy

Thank you for shopping with Solent Cards. We want you to be completely satisfied with your purchase. Please read our policy below.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, unopened, and in their original packaging.

To initiate a return, please contact us at info@solentcards.co.uk with your order number and reason for return.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

The following items cannot be returned:

• Opened booster packs or sealed products
• Digital downloads or codes
• Sale or clearance items

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number. We will arrange a replacement or full refund.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original and place a new order.

Contact Us

If you have any questions about our returns policy, please get in touch at info@solentcards.co.uk.